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New and Expanded Services - Covid-19

Even though the doors to our Active Aging Center closed when the Marin County Shelter in Place order was issued, we are still here for you, hard at work to bring essential programs and services to you.

Below is a list of new programs we have created since Shelter In Place began, existing services we have expanded in respond to the increased need in the community, and ways you can help. Please call our staff if you have questions or need assistance at 415-456-9062.

NEW SERVICES

Meals from Restaurants. We are receiving and distributing 600 meals per week from local restaurants, including Insalata’s. These are delivered using our drivers and vehicles to various locations to people who are struggling with food insecurity

Grocery Distribution Program in partnership with the County of Marin is free to older adults and those with disabilities who are not receiving other food services. Vivalon delivers pre-bagged groceries to individual’s homes. Participating individuals are identified by the County of Marin.

Take-Out Meals. Vivalon’s Jackson Café is offering fresh, affordable meals for $6, prepared fresh daily by our award-winning culinary team and sold through our front door at the Active Aging Center, 930 Tamalpais Ave, San Rafael. M-F 11:30am – 1:00pm. No need to order in advance – just show up! Click here to view the menu. Call 415-456-9062 with questions.

Dinner for Sheltered Homeless. We are delivering fresh warm Jackson Café dinners to over 100 homeless Marin individuals currently sheltering in place in Marin hotels.

CaringCalls Program. CaringCalls is an inter-generational social phone visiting program where local high school students and older adults share experiences, conversations and insights via weekly social phone visits. This program is open to anyone feeling isolated during this crisis. Call 415-456-9062 with questions or to sign up to receive calls.

Check-in Calls. Our call center is calling nearly 4,000 Marin County older adults who have visited the Active Aging Center in the past to see how they are doing and offer referrals and resources. We send referrals daily to CarePool, Paratransit, Grocery Delivery, CaringCalls and other programs. Each older adult that would like follow-up calls is assigned to one of our trained volunteers for regular phone visits and check-ins. For more information, please call 415-456-9062

EXPANDED & ADAPTED SERVICES

Home Delivered Meals. We are significantly expanding our Vivalon Nourish and Meals on Wheels home meal delivery services, working closely with the County to identify individuals in need. In order to support our 65+ volunteers who need to shelter in place, we are using our paid drivers and Vivalon vehicles to make weekly home meal deliveries. For those that would like to sign up for meals for themselves or a loved one, call 415-456-9062 x176 or fill out this application: NOURISH APPLICATION

Food pantry. Vivalon’s Brown Bag Pantry program that offers free fresh produce, meats and staple food items provided from the Marin/SF Food Bank to Marin residents every Friday – has modified its program now offering all outdoor distribution (both drive-thru and walk-up) of pre-packed bags of food. There is no longer queuing- people are given their groceries as soon as they arrive. The program is now from 10:00 – 11:00am on Friday mornings at the Vivalon Active Aging Center. Call 415-456-9062 with questions.

Free Volunteer Rides. Vivalon’s CarePool program that provides rides for older adults and people with disabilities, is still in operation and providing rides to vital medical appointments and to the grocery store. CarePool volunteer drivers are following proper sanitation guidelines. To schedule a ride, call 415-454-0927.

Marin Access Paratransit. We continue to provide daily, pre-scheduled, door-to-door bus transportation in Marin County for people needing assistance. Drivers are disinfecting their vehicles three times per shift, wearing masks and changing gloves after each rider. Call 415-454-0964 to schedule a ride.

Virtual classes from the Active Aging Center:

We are offering a variety of virtual classes for you to enjoy from the comfort of home! CLICK HERE to find out more.

Resource Referrals. We strongly recommend the County’s Covid-19 information line as the best source of information and referrals: 415-473-7191. Our team of caring staff is available to answer questions. Please call 415-456-9062 instead of the regular Resource Office number during this time.

WAYS YOU CAN HELP

Donations. We are seeking donations to our new Expanded Services Fund to help us grow the essential programs described above during this time of expanded need. To make a donation visit our Donate page and choose the Expanded Services Fund from the drop-down menu.

CarePool Drivers. We are currently seeking volunteers under the age of 65 to provide rides to older adults who need to get to vital medical appointments, pharmacies, and to grocery stores. Please email carepool@whistlestop.org or call 415-456-9062 x103 to learn about volunteering for CarePool.

Share on Social Media. Post about any of the above services on your social media feeds to share this important information.

Volunteer update: During this time, our volunteer needs are a bit different than usual. For updated information about our current volunteer needs, please visit our Volunteer page.

Mask making. We need your help to make masks! Over 500 masks have been made to date but they are in high demand. A volunteer is making kits with pre-cut fabric, elastic and instructions for anyone wanting to help. We have been utilizing Vivalon drivers to help pick up masks around the county. If you are able to sew a mask, please email your interest to lvermont@whistlestop.org.